Playback
Tell us the show or song, what you expected, and what happened instead.
LiveVault support
Keep the music moving.
Report playback trouble, incorrect show or song data, a source problem, download issues, account or billing questions, Guide problems, and privacy or accessibility concerns.
What helps
Choose the closest category.
Data or sources
Include the Archive identifier or LiveVault link when a show, song, setlist, or source looks wrong.
Account or billing
Share the platform and error—not passwords, sign-in codes, receipts with sensitive details, or card numbers.
Guide, privacy, accessibility
Use the matching category so we can route the request and preserve the right context.
Support request